The activities carried out for Ingenium demonstrated how crucial it is to adapt processes and tools to the specific needs of non-profit organizations. Through collaboration and a co-creative approach, we managed to create solutions that effectively support Ingenium's daily operations, allowing them to focus on their main goal — providing therapeutic support for families with children.
Creating internal operational processes.
Developing tools to achieve the association's statutory objectives.
Identifying and planning developmental activities.
Optimizing processes and applied solutions.
Client
INGENIUM Centrum Ludzi Aktywnych
Type
Association, NGO, Public Benefit Organisation
Localization
Poland
Duration
2012+
Domain
Mental Health, Administration
Market
B2C
Service
Consulting, Growth Strategy
Making a small effort for a huge impact.
The INGENIUM center is an association dedicated to providing comprehensive therapeutic support for families with children. Operating as a non-governmental organization (NGO) in Poland's mental health sector, Ingenium specializes in delivering services directly to individual clients (B2C).
Goal
All activities carried out for Ingenium aimed to support the association's statutory goals.
The main focus was on exploring ready-made third-party solutions to streamline the daily operations of the association and its members.
We also sought opportunities to reduce current administrative and operational costs, as well as define methods for acquiring new funds.
Design process
Each activity begins with a thorough determination of the context and definition of the association's actual needs. Co-creative workshops with key stakeholders are the most effective in this case. Thanks to them, significant results can be achieved in a relatively short time.
Determination of areas requiring improvement.
Identification of needs and pain points.
Identification of key operational processes.
Verification of tools and possibilities.
Designing tools and frameworks supporting the association's activities.
Outcome
As a result of consultations and co-creative workshops with stakeholders, we developed solutions that address the association's real needs.
Creation of a toolkit supporting the daily work of therapists and facility staff.
Increased effectiveness of the association's statutory activities through tailored solutions.
Cost optimization through the selection of alternative solutions.
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